AnsweredAssumed Answered

Strange error when I try to email Telus addresses from Shaw

Question asked by glenysm on Jun 20, 2019
Latest reply on Jun 20, 2019 by shaw-tony

Regardless of whether I use Outlook, the Shaw webmail or from my phone, when I try to send email to a Telus address I get:

      This is an automatically generated Delivery Status Notification.      


Delivery to the following recipients failed permanently:




Reason: This is an automatically generated Delivery Status Notification.Delivery to the following recipient(s) failed after 4 seconds: * xxxxxx@telus.netError: * ?? ??


I tried removing emails from my sent directory to see if that was the problem but it didn't help.  I can send to other emails like Gmail and my work and other Shaw addresses, but Telus always bounce.  From my work and my gmail I can send to Telus, just not from Shaw.


Any suggestions as to what the problem is?