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Message appears when I access my emails in Win 10 Thunderbird

Question asked by rchilliak on Jun 28, 2019
Latest reply on Jul 2, 2019 by shaw-tony

I have 4 email addresses with Shaw. This is what appears when I click on email icon : Mail server password required. Enter your password for rchilliak on imap.shaw.ca. I have tried every PW I can think of to no avail.

 

I have no problem with ipad or MacBook to access my email program.

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