pvr playback problem

Discussion created by mikejbc on Jun 25, 2019
Latest reply on Jun 26, 2019 by shaw-tamara

Anytime I playback a recording it starts 30 seconds in. I then have to rewind to the beginning. This has been happening for a long time and shaw does not seem to want to fix this problem. In addition to that I have had over a dozen problems and the problems keep adding up. For example, the pvr records multiple episodes of a show, despite it being set to new episodes only on a specific day .  The pvr cannot distinguish between new and repeat episodes. Does anyone else have these problems?