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Can I change packages thru online support?

Question asked by djwyant on Mar 14, 2013
Latest reply on Mar 22, 2013 by roryg

I would like to change packages thru on-line support.  I son't wish to wait on the phone forever.  When I try to go through your online support, it says my account number is invalid.  It says it should be 11 numbers starting with 0.  mine starts with a 2 and it is 11 numbers.

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