AnsweredAssumed Answered

Random problem with my Shaw phone

Question asked by soso406 on Mar 15, 2013
Latest reply on Mar 25, 2013 by shaw-matt

I'm having this random problem several times for the last couple of weeks. It happened at random time from random callers at difference areas of the country. When some one called, the phone rang, I picked up the phone and no response from the caller and later found our from the callers there are two senarios

1. Callers did not hear me and got my voice mail (even though I picked up the phone)

2. The got nothing, just silent


I have two separate lines (totally separate, different modem) and only happens to one of them.

Any suggestion what the cause might be? Did someone experience this before and can this be fixed by resetting something on my end or at Shaw's end?


Thanks and please PM me if Shaw needs my account info.