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Account "Preferences" show "loading" but never complete?

Question asked by elderone1 on Mar 17, 2013
Latest reply on Mar 26, 2013 by elderone1


Specific instructions for setting up email via AquaMail on an Android tablet say if automatic setup for Shaw doesn't work, go to "Preferences" and change "login" to "Standard (AJAX)" instead of "Basic(HTML)". Two problems.....when I access the webmail accounts from my desktop computer, "preferences" will not finish loading; and when I access the same thing from my tablet, I get "preference" right away, but I can find no place to change "Login" type as recommended. My basic issue is I can "Send" from only one of my two shaw email accounts.

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