Recently our remote will not control the digital box, we can not even try to reconnect it from the online website. The CBL light will only turn on if we are pressing a number. Please help
I'm sorry to hear about the trouble with your digital box. Have you had a chance to try the steps listed in this document: Digital Box not responding to Shaw remote? I'd definitely recommend trying all the steps listed. Solution 4 outlines how to reprogram the remote to function with the digital box, which should fix the issue that you're noticing. Let us know how it goes!
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