AnsweredAssumed Answered

getting really slow speeds all the time

Question asked by stevenh on Mar 17, 2013
Latest reply on Mar 26, 2013 by [shaw]jeff
my internet has been nothing but slow ever since i got it. its supposed to be at around 20Mbps but the most i have ever gotten was around 13Mbps right now im sitting at around 9Mbps. ive talk to tech support all they tell me to is restart the modem which i have a billion times, then they tell me something about the infrastructure in thunder bay, ont (which is where i live) is out of date and that has something to do with my slow internet and there is nothing they can do.

is there anything i can do to get more stable higher speeds?