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Cannot Fwd/rewind on Shaw on demand movies

Question asked by varghesethomas on Mar 18, 2013
Latest reply on Apr 4, 2013 by kevinds

Why is it that I cannot fwd/rewind movies when watching on demand movies? When I try to fwd or rewind, it comes come with the red icon of red circle with a line thru it (i.e. not available).

Before I am asked to do so.....I have  reset the HD box (3510) on numerous occassions.. Unplugged the power and coax cable from the back of the box for a few minutes, then put it back together.

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