AnsweredAssumed Answered

Severe Latency issue

Question asked by dtk920 on Mar 19, 2013
Latest reply on Mar 25, 2013 by shaw-matt

Hi the recent weeks I've been having severe latency issues. For example it is displaying a ping of over 10,000 for me at times when on ventrillo making even simple actions such as chatting impossible. Same occurrences with skype. I've tried pinging websites in command prompt and get around 1-2k ping whne pinging google.ca. Tracert google.ca in command prompt came up with <1ms for  my router and 1-2k rc2ar-ge9-1.ed.shawcable.net [66.163.70.22]. At first I just waited it out (usually 1-2min) but now it is becoming much much more frequent and lasting much longer. I've tested multiple devices, latptops, phones etc and restarted router multiple times with no success. This makes chatting, playing games, watching videos all nearly impossible to do. Speedtest.net results from the nearest server (edmonton) results in over 470ping when it used to be 50 max on a very slow day.

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