AnsweredAssumed Answered

Certain channels not authorized

Question asked by gurueddie on Mar 19, 2013
Latest reply on Mar 24, 2013 by redd



I'm not authorized to watch certain channels I previously would be able too. I have three TVs in the house, one using a regular box, one using a HD converter, and one using basic cable (coax). The problem is with the regular shaw black box. The other TVs in the house have those channels available to watch except the black box. I don't get a channel will be available message I just get 'Not Authorised' it might be a filter problem. I was wondering if anyone can help me or what I should do to fix this problem. Thanks in advance.


By the way, I have already searched up this problem at the shaw website and followed up through all the protocols but I still get this error. It has been 2 days.