AnsweredAssumed Answered

not able to load a certain website on shaw internet connection

Question asked by darf on Mar 20, 2013
Latest reply on Mar 20, 2013 by kevinds

hi there

not sure if this is the right place to post this

but i discovered yesterday i am unable to browse to a certain website using a shaw internet connection

it worked fine up until two days ago, when suddenly i'm redirected to a shaw hosted 'assist' page when entering the address or clicking on a link to the site

 

i can ping the site, and traceroutes complete. i've flushed my dns and cleared my browser cache, though it's happening in multiple browsers

 

the eventual work around for the problem was to use google's dns for my primary connection and clear my cache, upon which i could resolve the domain of the site (previous browsing by ip yielded a 404)

 

due to the nature of the website's content, i'm not comfortable mentioning it here (or having it's usage/escalation tied to my shaw account), but if a mod could pm me so i can disclose the details of the site, i would be greatly appreciative.

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