Is there a problem with phone service in Sherwood Park? I have no dial tones on any phone and I can not receive incoming calls. All of the lights in my digital phone box are lit.
I'll message you to take a look at this, please check the ^Inbox at the top of this page.
Also, you may want to try some of the steps located here How to fix no dial tone on all phones issue
I am also having trouble with my phone. No dial tone - can't receive or make calls. I checked all the steps on the no dial tone on phones page and everything appears to be working, but still no dial tone. Any suggestions?
I will be sending you a direct message to check your phone, please look in your Inbox at top for a message from me ^.
I am having the same problem. Calls are not coming in and I do not have a dial tone. Looks like all the lights are on that are supposed to be. Any suggesions on what else to do?
Sorry to hear that l.lefebvre. You've tried all of the steps in No Dial Tone on All Phones?
I'd also recommend that you try removing the power cable and the coaxial cable, then removing the battery as well from the modem so that there are no lights on it. After 60 seconds, get the battery and the cables back in, then give it another try in a couple minutes. Here are the steps to take the battery out of your phone modem: How to remove the battery from your Digital Phone Terminal
If that doesn't work, please let me know and I'll send you a message so we can get this fixed.
That seems to have worked. Thank you.
Awesome, thanks for the update!
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