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Channel 266 NGWHD

Question asked by fdenny on Mar 21, 2013
Latest reply on Mar 24, 2013 by shaw-colin

I use 2 HD different cable boxes in my house. A DCX3400-M and a DCT6200/1000. Channel 266 National Geographic Wild HD has sound and picture on the DCX3400 but on the DCT6200 sound only (no picture) I have unplugged (re-set)  the 6200 for a min or so and re-tried same result sound no picture. Any suggestions?