When I answer my phone and hang up, the call I just answered now shows up as a "missed call". Very frustrating to check "missed call" messages only to find out it's the ones I answered when phone rang. Happens every time.
That is definately your phone doing it, but the phone that says Missed Call, is that the same phone you answer the call on? Or is it a different phone/handset
Try doing a reset on the phone terminal first: Performing a DPT Pin-hole Reset
If that fails, let us know here and I will send you a private message to collect account information and look into things on our end.
Thank you hitesh. We switched from Telus to Shaw and was never advised about a DPT. We are simply plugged into a wall jack, presumably a Telus phone jack.
The phone terminal is usually installed by our tech in an area in your home that has the best signal and is out of the way. It feeds all the phone jacks in your home.
Were you able to locate and reset it or do you still need assistance with the issue?
I see nothing inside the house. Would it be outside. I'll look outside tomorrow when it's daylight. Other than that I have no idea where it would be.
It isn't weather proof, and needs electricity (electrical outlet) as well as cable, hopefully that will save you looking in a few places
Got it. It was tucked in a corner out of sight.
Performed the resetting and everything seems fine now. many thanks for your help and patience.
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