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Shaw friends extra bandwith

Question asked by kaugustino on Mar 25, 2013
Latest reply on Apr 3, 2013 by kaugustino
Branched to a new discussion

Hopefully someone can figure this out.
I have signed up for shaw friends over 6 months ago. As we have cable/phone/net. We should get a extra 50GB of bandwidth. I'm on the old extreme package (25/2.5 250gb cap) as i have not upgraded to the 50MB package (and likely wont for a while) As i have a router. I just want a regular modem. And i doubt my area can handle it yet.

 

I talked to the tech when i got my pvr, and support via shaw friends. But neither has any idea why its not credited. I know i wont be charged any overage yet. But lately i have been getting closer to the cap.

 

Has anyone been credited the extra bandwidth

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