Is there a way to fix the tv here at home or do I have to wait for you. Also telephone not working
We will need a bit more information to determine the extent of the challenge you are facing. Is the challenge with the TV on one, or all the TV's in the home? Do you have a cable terminal in the home? You mentioned the phone is out as well. What lights are on the phone modem? What one is flashing the most?
The more details we have, the easier it will be to find a solution that fits.
As a side note, if you are in the Calgary or Red Deer area with no Dial Tone and Not Authorized showing on your television, you may be able to remedy the phone issue by holding in the reset button on the back of your digital phone modem for 30 seconds and waiting a bit, but the television issue we will likely need to speak to you about.
Hi dikelscon, I'm sorry we didn't see this earlier. Have you been able to have this resolved already? If not, please let me know and I'll be happy to help.
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