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Still all TV channels "unauthorized" in NW... Not fixed after more than 24 hours?

Question asked by magsalama on Mar 27, 2013
Latest reply on Mar 27, 2013 by shaw-matt

It appearseveryone in the NW affected by this has to call Shaw for an individual fix? Why is Shaw so "reactive" to this problem and not "proactively" fixing it? I was on the phone a half an hour with Shaw yesterday and they could not fix it. They then told me they would have to send out a tech which could not happen until Friday to fix it. It was then I was put on hold another 10mins they confirmed it was an outage happening in the area and that they had dispatched their crew to fix it.

 

24 hours and still not fixed?

 

Unnaceptable.

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