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Why are all my channels reading as Not Authorized?

Question asked by jessicarabbit on Mar 27, 2013
Latest reply on Mar 27, 2013 by shaw-matt

I noticed last evening that I no longer have any channels and when selected it either reads 'Not Authorized' or "subscription services". I was hoping this was an error in the system and would be running today however this is not the case and I still have no TV. Please advise on troubleshooting possibilities to correct this. Thank you.