AnsweredAssumed Answered

Internet stops working for a few minutes randomly

Question asked by lipe123 on Apr 1, 2013
Latest reply on Apr 1, 2013 by [shaw]ali

I have a Cisco modem/router combo device that just decided to go into gateway mode and a router connected to it.


For whatever reason randomly my internet just dies (Of course just as I'm about to win in an online game) and when I check my router its got an address of and gateway of as if the cisco thing forgot its supposed to be in gateway mode or just randomly rebooted. I checked the lights on it and its all showing a normal online connection at the time of me having no internet.


This is my 3rd router since we upgraded to the Shaw exo thing with the 50/2.5 plan and with all of them sofar I've seen this happen. Also I've tried to change the shaw device back to a regular router instead of just a gateway but I haven't had any luck to get it working normally again.


What can I do to resolve these random internet deaths?