is there a solution to picture freezing problems on the gateway many channels?
Hi dick861, I'm sorry we didn't see your question earlier.
The cause of the trouble you've been having depends on exactly what you're experiencing. Would you be able to elaborate a bit?
-Does this happen on only HD channels?
-Does this happen only during certain hours?
-Does this happen mostly when you change channels, or does changing channels then back again resolve it?
-Is this happening on all Portals (if you have more than one)?
-When it freezes/pixelates, is it just brief and sporadic, or does it continue for a long period?
Once we've got some more details, I'm sure we can figure out what's going on and help get that fixed.
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