So I received our phone system and the instruction manual for how to use the voice mail. Only the manual is all wrong and doesn't do what it says....did Shaw create a new system? Where can I get access to a hard copy of those features?
Our voicemail manual is a bit out of date when it comes to being able to dial *99 to change features. Instead, we have shifted that function to our online Phone Portal.
Info on the phone portal can be found at How to access My Shaw Voicemail.
Another userful online document is Voicemail Overview.
If there's anything specific that you can't find at those sites, let us know!
Thanks for the info. I will explore that!
Does this online phone portal also work for business phones. (That is what ours is.)
Also we use *98 to access our voicemail features. Does that differ from the *99?
*99 was to change phone line features, https://phone.shaw.ca replaced *99
Yes business is the same, except business lines can also use Call-Forward No Answer and Call-Forward Busy
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