Having problem with Shaw signal. Picture works ok but can use PVR - indicates "DVR Service Unavailable". Guide indicates "to be Announced" for all times and all channels. Suggestions?
Hi there keithv
Resetting the box at your side can often correct these types of problems. To do that - unplug the power and coax cable from the back of the box for a minute, then put it back together. The Guide will take about 30 minutes to reload after that.
If that doesn't seem to help, we may need to reset the box from here. Let me know how it goes and we can go from there.
Try power-cycling the PVR first,
If the PVR boots up without the 72.5 MHz control channel from Shaw, it will do the DVR Service Unavailable error, that same channel is used for the Guide information. Check for splitters, loose cables, cables in poor condition as well.
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