I've tried to use the *60 feature to block a number but it is not blocking the number. The number the system reads back to me is correct and it tells me the call blocking feature is on but the number keeps coming through. What gives?
In order for the Selective Call Blocking feature to work correctly, you need to be subscribed to a Home Phone plan that includes the feature. Our Home Phone Lite (grandfathered) and Home Phone Full packages include the feature, but our Home Phone Basic service does not. We have a helpful feature comparison guide available here: Shaw - Phone:Compare Packages.
If you're subscribed to Home Phone Lite or Home Phone Full and the service is still not working, please let me know and I'll take a deeper look into that for you.
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