Hello...I just changed my channel packages and need to know how to delete channels from my favourites list..thank-you
Which terminal are you using?
We also some documents that should be of use, depending on whether you have classic guide, new HD guide or Gateway:
How to Setup Favourites - Classic Guide
High Definition Guide - Favourites
Setting up a Favourites List on the Shaw Gateway
Hello Lance....I am not sure I I know which guide I am using??
kevinds...thank-you...how do I know which terminal I have???
Might be marked on the front? Back/side
Another way to tell is when you push the FAV button on the Shaw remote.
If you get a simple box with "set up favorite list" or "don't set up favorite list", you have the digital box with the classic guide.
If you get a box with "create new favourite" and "manage favourites", you are on the new guide.
Note that the new guide has the letter U in the word favourites.
Hi again...when I push the FAV button on the remote..it just takes me to the next channel that is in my favourites...I don't get those boxes you mention. When I am on a channel that is NOT in my favourites and select info and then select the heart for faces,it says set this channel as a favourite, then Favourites list comes up...so I ma still not sure...how to remove channels from these lists
If favourites is spelled with a U, you have the new HD guide: High Definition Guide - Favourites.
But if favorites is spelled without a U, you have the classic guide: How to Setup Favourites - Classic Guide.
its with a U
Ah, you must have the new HD guide. In that case, you can delete channels from your favourites list by following this link: HD Guide - On Now. If you have a favourites list already set up, go to that list in "available favourites" and then scroll to "edit". You should be able to delete the unwanted channels now.
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