Recently moved cable box to another location in the house. Cable box wasn't working, rebooted box. Not working, however the button on receiver (guide, info) are not working. If i press guide parent controll comes on tv. The remote will allow me to change channels but can not view guide or info, if i press info the parent controll comes up on tv. I've tried to reprogram remote but this is not working. i get all the correct flashes at the first 2 steps but can not preform test (guide, info). Any help?