When my PRV is recording and I go and turn on the tv to watch nothing comes on and the remote will not do anything. How do I turn my tv on while the pvr is recording
Is this the DCX3510?
If I understand correctly, when the PVR is recording, you see a black screen to the TV? And then the PVR won't respond when you push buttons on the remote?
As kevinds asked, which model do you have? Also, if the PVR starts recording while the TV is on, do you have the same issue?
Yes that is correct. The model is a DCT3416. There is no issue when the TV is on and then the PVR starts to record
That's an odd issue. We could try a reset but there's one more thing to check. Go to the bottom of the Shaw remote and push the swap button. This was take it to the second tuner. Does it go to a different channel or to a black screen?
So my cable box was on (recording a program) so I turned on the tv and I just get a black screen on the tv. I pushed the swap button and nothing happened. I still had a black screen while the cable box was on recording. I have always had to unplug the cable box in order to stop the recording and then plug in back in. when the cable box is recording I can't even shut it off with the remote as nothing responds with the remote.
Somebody else mentioned leaving the PVR on all the time, not putting it into stand-by, is this an option for you until they fix this bug?
I'll private message you to get your account info. It's possible that there's an issue with the second tuner. Maybe resetting the HD box will fix it.
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