At least 10 calls this morning have cut off after 30 seconds. Calling in and out seems fine but goes silent at 30 seconds. The week before we had no service on Monday morning at all! What is the issue today?
If calls are going to silence, it might be an issue with the signal to the phone terminal or with something internal to the phone system. I've sent you a private message as I'd be happy to take a look for you.
thank you - I have called support and apparently it is an issue across the Lower Mainland this morning. It makes reception very difficult if we can not rely on our phone service!
Having the same issue today.
Hi Brett. I'll send you a private message too.
Hello, our office is experiencing similar problems with calls cutting off after 20-30 seconds. Last Thursday we couldn't call out at all for most of the day. We are a medical office and this is extremely frustrating and unacceptable. We are located in the West Surrey area; are there line / signal problems happening in this area??
I'm sorry to hear that valleyorthocare, is this still a problem? Let me know, I can follow up with you here.
Retrieving data ...