IN addition to this website, Shaw also provides us with help on twitter through @Shawhelp and @ShawInfo
How many people would like to see a rolling twitter on the right side of this page with the @ShawHelp staff updates during significant incidents? I would have found this very helpful today during the Google incident? Each of the sections ( Internet, TV, etc) could have their own relevant twitter feed.
If you think this would be helpful, please LIKE this question, and add your comments.