My internet is disconnecting for 2 min every 5 to 10 min
When your internet disconnects, do the lights on the modem change? There should be 4 solid green lights in a row, does this change? Does one of them start to flash?
As Kevin asked, do the lights on the modem change when your internet drops? This will help determine whether the issue is with the modem or the computer.
Also, is it a wfi or non-wifi Shaw modem? Are you using your own router? And is your computer wifi or directly connected to the modem or router?
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