Anyone else having issues with the movie central app for the ipad? I can't log in. It used to work fine! What happened?
I keep getting this for days now...
We're sorry, our servers appear to not be responding. Please try logging in again later.
I had a staff member with an iPhone test for me and she was able to log in with both the email and customer service ID options. It might be an issue with the app not finding your account on the Movie Central server. I'll send you a private message and we'll refresh Movie Central on your account.
Edit - Good news! As per our private messages, the app is working again now that we refreshed Movie Central on your account,
No reported issues, By chance do you have another iPhone/iPad that it works on ?. Can we try uninstalling and re-installing the APP on the iPAD. Movie central is working okay on your cable boxes?
Have you uninstalled and reinstalled the app yet? As Kent suggested, it could be an issue with one of the settings.
Yes I have twice now. It does work on my TVs but cannot use the iPad and cannot log in vod.shaw.ca keeps bouncing back to the sign in page.
When you signed up in the app, which of the 3 authentication options did you chose? We have a Shaw Direct customer at Shaw Go - Show won't load who's also having issues. Are you a Shaw Direct or a Shaw Cable customer?
Cable customer - It is strange it worked just fine before. Maybe something with my account?
I try both the email and customer service id options
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