AnsweredAssumed Answered

Problem with VOD

Question asked by peter_1952 on Apr 24, 2013
Latest reply on Apr 29, 2013 by peter_1952

Hi, we have a problem with our HD box; yesterday evening one of our sons reported he could bring up VOD and after selected a movie, couldn't get it to play. I tried playing around with it and even unplugged the box, then reconnected and, after reboot, same thing. Also, I have noted a couple of other issues that may of may not be associated with this:  Firstly, when I bring up the selection, of a movie or rerun, often there is a black space where there should be a menu of episode listings. Secondly, if there is such a menu, it is often impossible to scroll down the menu to select the episode. What gives?