Problem = line busy signal on all phones. I've followed the trouble-shooting guide - 4 steady lights on the phone box, with line 1 flashing. When I connect a phone directly the phones work. So what does this mean?
Thanks for following the phone troubleshooting guide. It looks like you've located the cause of the busy signal on your phones: a wiring issue between the Shaw phone terminal and your home phones. If you can only get dial tone with your phone plugged in directly to the phone terminal, a technician will need to check the connections between your phones and the phone terminal. I can set up an appointment for this, can you check your Inbox at the top for a direct message from me? ^
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