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Gateway/Portal PVR records shows that don't play

Question asked by greeenmachine888 on Apr 25, 2013
Latest reply on Apr 25, 2013 by kevinds



First post so apologies if I don't know protocol.


I've noticed that once in a while I'll record a show and it will show as in the PVR playlist, but when I go to play the show it won't play.
The duration meter the the bottom will be on the screen (IE. one hour) but the show isn't there to play, I can't fast forward or rewind.
The screen will essentially be a blank blue with the meter on the bottom and that's it.


Sometimes if I hit "Stop", select "keep" and then select the show again it will play as per normal
Other times I will follow this process and the show will not play.