Why does my call display now show "Coin Phone" for the display when it doesn't know the name? It's really annoying, What happened to Unknown Name? This has been going on for a few months now.
Is it the same number on call display each time that says Coin Phone?
Do you know if it is a pay-phone calling your number when it shows as that?
It is definitely not a pay phone calling. One number I acutally answered was the Royal Bank calling and one was a relative whose number I didn't know. This display seems to appear for all numbers wthere the name is not available but instead of now saying "Unknown Name" it now says Coin Phone. It used to be I could trust when it said Coin Phone it was in fact that and I would answer those calls because it was always someone I knew calling who for someone reason wasnt at home and didn't have a cell and usually needed something. Now I can't trust it.
This is a new one for me. I've never heard of calls showing Coin Phone on the call display. Do you have more than one phone to test with? I'm wondering if it's a feature on your phone itself that was somehow turned on, that the phone is listening for clicks that it associates with a pay phone.
I dont think it's a phone feature. After you suggested checking another phone, I noticed that for all the same calls where it was showing coin phone on one set of phones, it shows absolutely nothing for the other phone where the calller name is unknown. Both phones used to say Unknown Name. I have not made any changes to either phones.
Maybe somehow someone changed this from Unknown Caller to Coin Phone at some point, that's my guess as I can't find anything on this. You can check your phone's manual to find out how to change this (or search online if you don't have the manual).
Thanks Matt but as I just responed to Lance, I really don't think it's a phone issue. I have made no changes to my phones. One phone now shows no name at all when the caller name is not known and the other still shows Coin Phone. It's really weird.
It's possible there's an issue in wiring somewhere causing the call display info not to pass through correctly. We could check that with bypassing the wiring in your home by plugging a phone directly to your digital phone modem. There's a guide here on how to go about that: How to connect a phone directly to your Digital Phone Terminal
Please give that a try, then test it again. Hopefully that will help as it will narrow down the problem. If not, we can go from there.
Hi again jrig, did you have any luck with Colin's suggestion? Please let us know if you're still seeing Coin Phone or nothing at all for unknown callers.
I have not tried Colin's suggestion and have had not unknown callers recently. If i do try his suggestion and hook a phone up like the instrucitons say, I am assuming i have to leave it connected like that until such time as I get an uniknown caller? Please explain the procedure to me in more detail. thanks
Exactly jrig, when you connect a phone directly to the phone modem, you'd need to wait until you receive an incoming call from an unknown caller to see if you're still seeing the same behaviour. The link in Colin's post describes how to connect your phone directly to the modem.
You could test from another phone service if you have access to one, by actively blocking your information for one call only (usually *67 will do this if available).
If this does work and it shows just 'unknown' or whatever your phone would normally show for unknown callers, then we can narrow it down to a wiring problem and book out a tech to correct that.
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