AnsweredAssumed Answered

Constantly Losing Connection

Question asked by jchou on Apr 26, 2013
Latest reply on Apr 26, 2013 by [shaw]jeff

Hello, for the past 2 months, my modem sporadically loses connection. When it happens, it constantly disconnects every 5-10 mins. The modem lights turn off, and come back on as it reconnects. We play a lot of xbox and pc games, and it seems to always happen in the middle of game play which is starting to annoy us quite a bit. Is this a faulty modem problem, or what's going on?  I use a router, with xbox and pc hard line connected, I do not think it is a router problem.