One of our cable boxes is now saying "Not Authorized" for every channel. The other boxes are working normally and this one has in the past too. I've tried resetting it but that doesn't make a difference.
Hi there mberry
The Not Authorized message can be the result of said cable box not being setup on your account correctly, or that it may just have to be reset from our end.
I'll send you a direct message to request your account info take a look into this for you. Please check your inbox at the top when you get a chance.
Hey! I just returned from 6 months in Asia. My box is working, get all channels , but no picture, just NOT AUTHORIZED. Do I ned to call shaw.??//
Did you have your account suspended while you were away? Did you come home early?
Did you have the terminal unplugged while you were away? (If so it would not have gotten the re-authorization signal)
Hopefully a shaw-moderator can assist
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