AnsweredAssumed Answered

Channel Guide displaying To Be Announced for all channels DCX 3400

Question asked by rtstepp on May 1, 2013
Latest reply on May 7, 2013 by rtstepp

I have a DCX 3400. For the last few months, on the last day of the month, it would display To Be Announced for all channels for the up coming month. In the past, rebooting would resolve this issue. However, this month, starting May 1st, rebooting has not resolved the problem. Also, I have lost my settings function. Pressing settings brings up a One Moment Please screen. This feature is being restored and will be available shortly screen. This happend hours after the 2nd reboot. I had been able to view my settings for several hours after the 2nd reboot, but then it stopped working.

 

I read through some of the troubleshooting, rebooted again. It's been 20 minutes since my last reboot. I hit settings twice (bypassing the the one moment screen) and go to cable box setup, down to Select to display. Messages are 0 even after my last reboot.

S/W version is 78.55 A28p0-5.1008r.-2

Model DCT

Message:0

Status constantly changes.

Any advice/help for this issue would be welcome.

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