I just realized this morning that shaw is switching to rogers is IT for me!
I came on the the lounge to see what is going on and i m glad i did! this transition is totally horrible.
1.i have called and can't get a response,
2. shaw at least had some customer service skills and i can't even chat with them
3. i looked at my bill this morning and what did i see? that rogers has decided to charge me for things i NEVER use, which has brought the 150 a month bill to almost 300.00!
4. they have subscribed me to things without my authorisation
5. and apparently you can't even get them by phone!
i have a heart conditon that this new company is going to kill me if they don't at least try to be customer service oriented