Cable box not turning on and the only thing thats working on the remote is the volume button. I have tried unplugging the box for 30 secs and also did the 991 set-up but its still not doing anything. Please HELP.
Sorry that you're having this trouble with your cable box artjosue. If you have one of our boxes with a power button on the front (all except the small DCT700), can you see if that works to turn the box on? This could narrow it down to an issue with the remote.
If you have a DCT700 though, after first ensuring that the remote is set to the cable function by pressing CBL (just in case it was set to TV), then you can try reprogramming it by following these steps:
1. Press CBL on the remote
2. Press and hold SETUP until CBL blinks twice
3. Press 1376 on the number pad (CBL should blink twice again)
If none of this is helping though, please let me know and I can send you a direct message to get your account details.
yes i have the DCT700. when i plug it, the "on" light just blinks. then it goes off again.
Hmm, okay you've got the DCT700, so no power button on the front unfortunately. Usually when you're seeing this, it just means that it's plugged in and turned off. Can you give the remote programming steps a try above and then see if you can turn it on?
not working. still no power on cable box. .:(
Since it's still not working for you artjosue, I'll send you a private message to get your account information and help you get this fixed. Please check your community inbox at the top of this site ^
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