AnsweredAssumed Answered

Ongoing Shaw DNS issues??

Question asked by ocelot77 on May 5, 2013
Latest reply on May 6, 2013 by ocelot77

Afternoon all,


A couple days ago I noticed I was having DNS issues.  Some pages would sit there and load then timeout, but some pages would load just fine.


Speed tests indicated speeds were great for my Shaw50.(~49mpbs down / ~3 mpbs up)


As a tech support analyst by day, did all sorts of troubleshooting including power cycles galore on modem and router, factory resets and re-configs, etc.

Finally set my PC adapter to use and and the trouble pages, including any at, finally loaded.


Came here and noticed others were having same issue, as well as a friend of mine.  Phew!  Not my devices' fault!


My Cisco DPC3825 DOCSIS 3.0 Gateway pulls in:


DNS 1:
DNS 2:
DNS 3:


I can only get all pages to load if I set PC adapter to use static Google public addresses per above.


So to any Shaw admins, is there anything going on with your DNS?