The digital music channels disappeared today - channels 400+. We've got the Gateway system. I've tried to reboot one of the portals and it didn't work. Any tips?
I rebooted the Gateway and then unplugged each portal and the channels came back. Thanks for your help, kevinds!
Reboot the Gateway, not the Portal
Try the installer menu, Update Account, Update EPG, ect
Any luck with kevinds's suggestions lrlandreth?
If they're still missing, we might need to send some commands to your Gateway from our end.
Yes, it did work, Matt. I had to reboot the Gateway and then unplug each portal and the channels came back. Thanks for your help!
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