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Ref code: SOaOO error

Question asked by kelly_l on May 7, 2013
Latest reply on May 8, 2013 by kelly_l

My digital box does not seem to be getting a signal. I get the error message "One moment please this channel should be available shortly Ref code SOaOO" I tried the reboot by unplugging the black cord and reattaching. I saw a picture for a few seconds and then back to the error message. I waited an hour for this to right itself and it did not.