It says authorization failed when I change the channel? The box goes on and shows the channel information but wont show the picture? Also my home phone doesnt dial out and people cant call me... This is very inconvenient !
and my internet is working fine?
Try rebooting the terminal, unplug power for 30 seconds and plug back in,
As for your phone, try the steps here How to fix no dial tone on all phones issue
I tried rebooting and unplugging ...
Thank you for trying those steps already. I'm going to send you a direct message so that I can take a look at your Home Phone modem's information, and try a reset on your digital box. You can check direct messages by clicking the Inbox link at the top of the page.
Retrieving data ...