AnsweredAssumed Answered

Loss of Audio

Question asked by jillr on May 9, 2013
Latest reply on May 11, 2013 by shaw-lance

I just received a call back where they unsuccessfully tried to fix the loss of some channels.  (Receiving the message "One Moment Please, This channel should be available shortly. Ref code: S0a00.


My box was reset and it did not fix the issue.  A tech is scheduled to come next Thursday.


I have now lost all sound.  Can you help with this?