i m using the high speed 20 package in Kamloops. and i just set up the Shaw modem last week. but i found that it is lagging hard when i m playing online game. i m doubting is it caused by the low upload speed(high speed 20 package only has 512kb upload speed). so i wanna change my plan to high speed 25 which has 2.5mb upload speed. how can i change my internet package and can i change it online?