TRied all the suggestions. But do only have the 4green lights on my modem. Help please!
If Tel1 isn't lit, try resetting the modem, reset/reboot pin on the back
What kind of digital phone terminal do you have? It should say Arris or Motorola on the front.
Lights should be Power - DS - US - online - tel1 - battery
SeeHow to remove the battery from your Digital Phone Terminal for steps to reboot the modem.
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