AnsweredAssumed Answered

my digital box is stuck on "APP" and i dont have TV for 2 days now

Question asked by paul.l on May 13, 2013
Latest reply on May 13, 2013 by [shaw]tegan

I tried the troubleshooting steps.

I have the box plugged directly into the cable line.

Unplugged and waited 5 mins.

Plugged back in:

     - box says "boot" blue light is on

     - turns off after 2-3 mins

     - turns back on and displays "boot' again (no blue light)

     - after a few mins box displays 'APP' and nothing on TV

I have been on hold on the phone with tech support for 1:17:27.

Can someone assist me with this.

Have not had TV working properly since Saturday.

 

Thanks.

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