AnsweredAssumed Answered

How do I get off of a shaw e-mail blacklist

Question asked by arclarkmwd on May 15, 2013
Latest reply on May 15, 2013 by arclarkmwd

Hello Shaw guru's out there,


Recently I have be told by my customers that they are receiving bounce backs when sending e-mail to Shaw addresses.


My server hosts many legitimate businesses and I don't see anywhere on this site where to submit a de-blacklist request to the shaw 'spam police'.


Any suggestions?


Mail server IP: ****

rDNS records are set

Server has never sent spam (new server)



A very generic bounce back message was sent:


This message was created automatically by mail delivery software.


A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

  SMTP error from remote mail server after RCPT TO:<>:

  host []: 550 #5.1.0 Address rejected


------ This is a copy of the message, including all the headers. ------


Return-path: <>

Received: from ([]:54687 helo=iMac.local)

by with esmtpsa (TLSv1:DHE-RSA-CAMELLIA256-SHA:256)

(Exim 4.80)

(envelope-from <>)

id 1UcUIZ-0005ea-Mn

for; Tue, 14 May 2013 23:30:47 -0600

Message-ID: <>

Date: Tue, 14 May 2013 23:30:47 -0600

From: Anthony C*** <anthony@mountai***>

Organization: Mounn

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:17.0) Gecko/20130509 Thunderbird/17.0.6

MIME-Version: 1.0


Subject: TEST

Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Content-Transfer-Encoding: 7bit