Hello Shaw guru's out there,
Recently I have be told by my customers that they are receiving bounce backs when sending e-mail to Shaw addresses.
My server hosts many legitimate businesses and I don't see anywhere on this site where to submit a de-blacklist request to the shaw 'spam police'.
Mail server IP: ****
rDNS records are set
Server has never sent spam (new server)
A very generic bounce back message was sent:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
SMTP error from remote mail server after RCPT TO:<firstname.lastname@example.org>:
host idcmail.shaw.ca [126.96.36.199]: 550 #5.1.0 Address rejected email@example.com
------ This is a copy of the message, including all the headers. ------
Received: from s0106602ad0975e99.cn.shawcable.net ([188.8.131.52]:54687 helo=iMac.local)
by vps1.moun.com with esmtpsa (TLSv1:DHE-RSA-CAMELLIA256-SHA:256)
for firstname.lastname@example.org; Tue, 14 May 2013 23:30:47 -0600
Date: Tue, 14 May 2013 23:30:47 -0600
From: Anthony C*** <anthony@mountai***gn.ca>
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:17.0) Gecko/20130509 Thunderbird/17.0.6
Content-Type: text/plain; charset=ISO-8859-1; format=flowed