AnsweredAssumed Answered

How do I get off of a shaw e-mail blacklist

Question asked by arclarkmwd on May 15, 2013
Latest reply on May 15, 2013 by arclarkmwd

Hello Shaw guru's out there,

 

Recently I have be told by my customers that they are receiving bounce backs when sending e-mail to Shaw addresses.

 

My server hosts many legitimate businesses and I don't see anywhere on this site where to submit a de-blacklist request to the shaw 'spam police'.

 

Any suggestions?

 

Mail server IP: ****

rDNS records are set

Server has never sent spam (new server)

 

 

A very generic bounce back message was sent:

 

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

 

  rent-a-tent@shaw.ca

  SMTP error from remote mail server after RCPT TO:<rent-a-tent@shaw.ca>:

  host idcmail.shaw.ca [64.59.134.8]: 550 #5.1.0 Address rejected rent-a-tent@shaw.ca

 

------ This is a copy of the message, including all the headers. ------

 

Return-path: <anthony@mountan.ca>

Received: from s0106602ad0975e99.cn.shawcable.net ([24.64.69.10]:54687 helo=iMac.local)

by vps1.moun.com with esmtpsa (TLSv1:DHE-RSA-CAMELLIA256-SHA:256)

(Exim 4.80)

(envelope-from <anthony@mousign.ca>)

id 1UcUIZ-0005ea-Mn

for rent-a-tent@shaw.ca; Tue, 14 May 2013 23:30:47 -0600

Message-ID: <51931D87.9060002@mountain-webdesign.ca>

Date: Tue, 14 May 2013 23:30:47 -0600

From: Anthony C*** <anthony@mountai***gn.ca>

Organization: Mounn

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:17.0) Gecko/20130509 Thunderbird/17.0.6

MIME-Version: 1.0

To: rent-a-tent@shaw.ca

Subject: TEST

Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Content-Transfer-Encoding: 7bit

 

TEST

 

 


Outcomes