AnsweredAssumed Answered

Failure to record

Question asked by jhpashniak on May 15, 2013
Latest reply on May 15, 2013 by kevinds

I set a recording and when I try to play back, there's nothing. The menu shows that the full program has been recorded, but when I hit play, the cursor goes straight to the end. If I try using the start from the beginning, it just hangs there and I still get nothing. BUT, when I delete the title, the menu shows that available memory has increased. It happens on different channels at different times. I try unplugging the unit for 60 seconds but nothing changes. This is a random problem but it's happening more often and really becoming a pain... This has been going on pretty much since we got the unit, and every time I call support, all I get is oops, don’t know why and I guess you won’t be able to watch the show. (It’s a Pace TDC776D).